How we're responding to the COVID-19 virus Read More >

How Capital Senior Living is Responding to COVID-19

Updated May 21, 2020


The safety and wellbeing of our residents, visitors and team members is our highest priority. Company-wide, we are taking precautionary measures, following guidance from the Centers for Disease Control and Prevention (CDC) and our state licensing and public health offices. We are closely monitoring updates from official sources at the federal and state levels that are reporting data about the spread of the coronavirus and recommended response practices. Our response continues to evolve as we get new information.


Actions we have taken as a Company

To protect the well-being of our residents, employees, family members, and partners we are taking the following actions:

  • Providing specific guidance and resources to ensure our communities are prepared with both resources and supplies to address any situations that may arise related to the coronavirus
  • Communicating regularly with community leadership to review key processes, available resources, staffing, answer questions and address specific concerns
  • Collecting daily community surveys with updates on residents, employees, supplies and compliance with our preparation checklist
  • Implementing our staffing backup plan to ensure continuity of staffing in case of an outbreak


Actions we have taken at each community

Every community is taking the following precautionary steps to stop the spread of disease:

  • Restricting visitation to emergency and authorized medical personnel ONLY
  • Screening every person (staff and visitors) prior to entry using a questionnaire and temperature check
  • Asking residents, staff and guests to report any experienced or observed respiratory symptoms to management
  • Reviewing all clinical concerns during daily stand-up meetings
  • Practicing an enhanced cleaning and sanitation protocol, which includes the use of antibacterial and commercial cleaning agents, more frequent trash collection, the use of gloves and hand sanitizer, and frequent handwashing
  • Reinforcing our policies and procedures for contagious illnesses with staff, such as reminders about washing hands with soap and water for at least 20 seconds, staying home when sick, and practicing good coughing and sneezing etiquette
  • Conducting in-service trainings for staff and volunteers on sources of exposure, prevention and recognition of symptoms
  • Providing information and resources on disease prevention best practices and posting educational materials throughout the building


Protocol for suspected or confirmed cases

If we determine a resident has symptoms, we will follow all CDC-dictated protocols for notification, testing and isolation to minimize spread of infection. We will continue to post updates as we have them. If you are looking for information about a specific community, please contact your Executive Director.


Additional Resources from the Centers for Disease Control (CDC)

Coronavirus Disease 2019 (COVID-19) Information

Information for people at risk and older adults

Strategies to Prevent the Spread of COVID-19 in Long-Term Care Facilities (LTCF)